Exchange Policy

ONLINE EXCHANGE

Apollo-sports.com.pk is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. You may exchange any Apollo products in their original, unused condition, packed, untouched condition for a full exchange of the merchandise value. If size issue found in your apparels will also be exchanged. We will gladly accept your exchange within 3 days of date of delivery.

GENERAL EXCHANGE POLICY

Apollo Sports wants all customers to be fully satisfied with their purchases, and our Exchange Policy reflects the commitment.

Our commitment to fast and easy exchange at Apollo Sports store. You can exchange merchandise purchased at Apollo Sports store or at apollo-sports.com.pk to any Apollo Sports store for exchange as follows:

1 – Purchase at store and exchange at store with a receipt: If you purchased merchandise from one of our stores and have a receipt, Apollo sports will give you a exchange of the merchandise within 3-5 days.

2 – Purchase at apollo-sports.com.pk and exchange at store with a packing slip: If you purchased merchandise from apollo-sports.com,pk your packing slip is your receipt. With your packing slip, Apollo Sports will give you a exchange, less any applicable shipping or other online charges (unless you are eligible to receive a refund of such charges), of the merchandise.

Our commitment to the online customer:

Apollo Sports values its online customers shopping at apollo-sports.com,pk, and we are committed to your satisfaction:

You may exchange merchandise purchased at apollo-sports.com.pk by parcel carrier with a packing slip:
If you purchased merchandise at apollo-sports.com.pk, your packing slip is your receipt. You may return the merchandise to Apollo Sports by parcel carrier at the address below for a exchange, less any applicable shipping or other online charges (unless you are eligible to receive a refund of such charges), using the original packing slip provided by Apollo Sports with your purchase or a copy of the packing slip available at apollo-sports.com.pk:

Apollo Sports – Head Office

413 G-4, Johar Town, Lahore, Pakistan

Please contact us if you wish to exchange your apollo-sports.com.pk order for a different size, color or style. We’ll help you return your order and place a new order with shipping. You can also exchange your apollo-sports.com.pk order at a Apollo Sports store.
Please check the appropriate box on the packing slip indicating the reason for the return, and include the packing slip in the return box. Apollo Sports will issue refunds after it has received and inspected the returned merchandise. If you wish to return a purchased merchandise, please contact Customer Service for assistance at (042) 111-960-960 or use our

online form.