Shipping Policy


Items marked, as Free Shipping will be shipped Free with Leopards and Cargo Standard Ground Shipping. Items marked Free Shipping Eligible, are eligible to be shipped for Free when combined with other items for a combined Order Total of at least 2000 PKR. All items are marked with Free Shipping or Free Shipping eligible Icons on the product thumbnail and the product item detail pages. Orders exceeding a total weight of 10 lbs, oversized, and overweight items are not eligible for Free Shipping.

Any questions on individual items, please contact Customer Service at or (042) 111-960-960. Monday to Saturday 9:30 a.m. to 6:00 p.m.


Before we ship your order, we process your order, and verify your information. If we cannot process your order we will contact you. Availability of items is subject to stock on hand.

The receipt of your order depends upon the shipping method you choose during the order process. We offer a shipping services from Standard Ground Shipping. All shipments of orders received on weekends go out starting on Monday, including priority shipments. All shipping time estimates are in business days. Ground Shipping is estimated to be 2-5 working days depending on your location.

Actual shipping times vary by your location, product and ship method. If the item you order is out of stock we will email you with an update on the status of your order.


Shortly after you place an online order we’ll send an automatically generated confirmation. If you do not receive an order confirmation please contact us at You will receive a shipping confirmation, including your Shipping Tracking Number within 1-2 business days, or be notified of any delay at that time. Registered Customers may also track the status of their order(s) at any time by logging in and going to the My Account section of the site.